Privacy Policy

A legal disclaimer

Effective Date: July 3, 2026

At TrueNorth BuildScale, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consulting services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Full Name
Company Name
Email Address
Phone Number
Business Location
Information about your business
Any additional information you choose to provide when contacting us or booking a consultation

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP Address
Browser Type
Device Information
Pages Visited
Time Spent on Our Website
Referral Website
Cookies and Analytics Data

How We Use Your Information

We use your information to:

Respond to inquiries and consultation requests
Provide our consulting services
Improve our website and user experience
Communicate with you regarding our services
Send newsletters or marketing communications (only with your consent)
Analyze website performance and visitor trends
Maintain business records
Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Enhance your browsing experience

You can choose to disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party service providers to help operate our business, including:

Website hosting providers
Google Analytics
Scheduling software
Email marketing platforms
Customer Relationship Management (CRM) software

These providers only receive the information necessary to perform their services and are expected to protect your information.

Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may send you updates regarding:

Business growth strategies
Industry insights
Company news
New services and offerings

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Sharing Your Information

TrueNorth BuildScale does not sell, rent, or trade your personal information.

We may share your information only when necessary:

With trusted service providers who assist in operating our business
When required by law
To protect our legal rights
In connection with a business sale, merger, or restructuring

Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Provide our consulting services
Meet legal and regulatory obligations
Resolve disputes
Maintain accurate business records

When your information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Withdraw consent where applicable
Request deletion of your personal information, where legally permitted
Ask questions about how your information is collected and used

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are intended for individuals who are at least 18 years of age and for businesses. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

TrueNorth BuildScale

Email: info@truenorthbuildscale.ca

Website: www.truenorthbuildscale.ca

Compliance Statement

TrueNorth BuildScale is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.